Terms of service

General Terms of Use – Bellutia

Overview

This website is operated by Bellutia. Throughout the site, the terms “we”, “us” and “our” refer to Bellutia. This website, including all the information, tools and services it gives access to, is offered to you, the user, on condition that you accept all the terms, conditions, policies and notices stated here.

By visiting our site and/or making a purchase, you agree to be bound by these general terms and conditions (“Terms of Use”, “Terms and Conditions of Sale”), including all additional policies and conditions referred to herein or available by hyperlink.

1. Online store terms

You declare that you have reached the legal age of majority in your country or region of residence and that you authorise any minors in your care to use this site.
Using our products for any illegal or unauthorised purpose is prohibited. It is also prohibited to violate the laws in force in your jurisdiction (in particular intellectual property laws). Any breach will result in the immediate termination of our services.

2. General conditions

We reserve the right to refuse service to anyone, at any time, for any reason. You agree not to reproduce, duplicate, copy or exploit all or any part of the service without our prior written permission.

3. Accuracy of information

We do not guarantee that the information available on the site is accurate, complete or up to date. The content of the site is provided for information purposes only.

4. Changes to the service and prices

The prices of our products may change without notice. We reserve the right to modify or discontinue the service at any time.

5. Products or services

Certain products may be available exclusively online and in limited quantities. Product descriptions, features and prices may change at any time without notice.

We make every effort to present our products as faithfully as possible. However, the colours, visuals and appearance of the products displayed on the site may vary depending on the screens and devices used. Images and photographs are shown for illustration purposes only and are not contractually binding.

The customer reviews displayed on product pages may come from different sources, in particular:

  • reviews submitted directly on our site;

  • reviews published on third-party online review platforms, such as Trustpilot.com.

These reviews are provided for information purposes. They are displayed according to the technical arrangements of our site and/or of the third-party services used, and do not claim to include every existing review.

The images associated with reviews or shown on product pages may come from various customer sources (content sent to us by our customers or published on third-party platforms) and are used to illustrate the customer experience.

Returns and refunds are subject to the conditions set out in our Returns Policy, available on the site.

6. Billing and account

We reserve the right to refuse any order. You agree to provide accurate, complete and up-to-date order and account information.

7. Third-party tools

Certain third-party tools may be made available to you. You use them at your own risk, under the terms of the provider concerned.

8. Third-party links

The site may contain links to third-party sites. We are not responsible for the content or practices of these sites.

9. Comments and submissions

You grant us the right to freely use any comments or content you submit. We reserve the right to remove any content we consider inappropriate.

10. Personal data

The processing of your personal data is governed by our Privacy Policy.

11. Errors and omissions

We reserve the right to correct any error, inaccuracy or omission, and to cancel any order if the information displayed contains an error.

12. Prohibited uses

You are prohibited from using the site for any unlawful, discriminatory or fraudulent purpose, or from attempting to compromise the security of the site.

13. Disclaimer of warranties and limitation of liability

The site and the services are provided “as is”. We do not guarantee that their use will be uninterrupted, secure or error-free. Bellutia cannot be held liable for any direct or indirect damage arising from the use of the site.

14. Indemnification

You agree to indemnify Bellutia against any claim arising from a breach of these terms or of any applicable law.

15. Severability

If any provision of these terms is held to be unlawful or unenforceable, it will be severed without affecting the validity of the remaining provisions.

16. Termination

These terms remain in force until terminated by you or by us. In the event of a breach, we may suspend or terminate your access to the services.

17. Entire agreement

These terms constitute the entire agreement between you and us regarding the use of the site.

18. Right of withdrawal

In accordance with Article L221-18 of the French Consumer Code, you have a 14-day period from receipt of your order to exercise your right of withdrawal, without having to give any reason and without any costs other than those of returning the product.
The full terms of this right are set out in our Returns Policy.

19. Governing law

These Terms of Use are governed by French law.
In the event of a dispute, the French courts shall have jurisdiction, unless otherwise provided by law.

20. Changes to these terms

We reserve the right to change these terms at any time. Changes take effect as soon as they are published on the site. It is your responsibility to review them regularly.

21. SMS marketing

By accepting our SMS marketing, you agree to receive recurring messages (orders, abandoned cart, promotions). You can unsubscribe at any time by replying STOP. Your carrier’s charges may apply.

22. Contact us

For any question about these General Terms of Use, you can contact us at: contact@bellutia.eu